Welcome to Mapleton City

Mapleton City Utility Information

Mapleton City Utility Information, Agreement and Collection

Information:
City office hours are Monday through Thursday, 8:00 a.m. to 5:30 p.m. and Friday, 8:30 a.m. to 5:00 p.m. The city office phone # is 801-489-5655. Utility bills are mailed out at the end of each month and are due on or before the 20^th of each month. A city newsletter is also included with your bill. For your convenience there is a utility drop box located in front of the city offices. We also offer online bill pay. You may sign up through a link on the city website at www.mapleton.org.   Click on the link, “Online Billpay”, or if you like we can help you through the process at the city offices. Please feel free to call if you have any questions regarding billing, or any other inquiries.
Culinary water meters are read approximately the 20^th of each month year round. Please note that all meters must be accessible and kept clear of debris. THE CITY REQUIRES FREE UNOBSTRUCTED ACCESS TO WATER METERS AT ALL TIME. Pressurized irrigation (only available in certain areas of the city) operates during spring and summer months only. The system is not available in the winter months.
Garbage day is Monday. Please have your garbage can out to the curb by 7:00 a.m. Our garbage service, Allied Waste, observes the following holidays—New Year’s Day, Memorial Day, Independence Day (July 4^th), Labor Day, Thanksgiving & Christmas. When a holiday falls on Monday, garbage pick up will be the following day.

Dogs over the age of 6 months must be licensed with the city. Only two dogs allowed per household. Dogs may not run loose. Please contact city police for more information.

Agreement and Collection:
All accounts with an outstanding balance of $50.00 or more which are over 20 days past due will have a shut-off notice mailed approximately 6-8 days before the actual shut-off of water services. A $5.00 fee will be charged to an account in which a shut-off notice is mailed. Actual shut-off occurs the Wednesday following the 20^th. Customer has until 5:00 p.m. the day before scheduled shut-off to pay the past due amount. If the bill is not paid by the time specified, water services will be discontinued. Shut-off accounts will be charged a $40.00 service fee which must be paid along with past due amount in order to restore services.

A $20.00 return check fee is charged on all returned checks as allowed by state law.

In the event that it becomes necessary to refer an account to a collection agency, Customer agrees to pay a collection fee of 35% on the outstanding balance owing. Further, Customer agrees to pay for any and all attorney fees and court costs should litigation be necessary.

Utility customers may request an extension upon the following terms:
Payment extension must be requested and filled out by 5:00 p.m. the day before shut-offs.   Please contact city offices for more information. You can also access the City Ordinances link on our website. See City Code 13.16.040 Paragraph E for more information.

Utility Information Agreement and Cancellation

Utility Deposit Policy

Utility Shut-Off Policy

Allied Waste Information

All trash/recycle containers must be placed outside by 7 AM.
Place the container in the street with wheels against the curb or within two feet of the blacktop, and the front of the container facing the street.
Containers must be placed four feet apart from other containers and eight feet from mailboxes, poles, fences, trees, or parked vehicles for easy access.

If you have followed the guidelines for pickup and the can was not emptied, you must call Republic Services (801-785-5935) by 3 PM the day after your regular pick-up day, to schedule a go back. If notification regarding a missed container is made after 3 PM the day following your regular pick-up day, we will not be able to return until the next scheduled pick-up day. Other options will be provided (extra bags for the next pick-up day, etc.).

**Recycle containers that have trash in them will NOT be dumped as trash and called into the city.

This website is maintained by Mapleton City Corporation. While the city officers provide much of the information contained here, and we try to make the information accurate, none of the information presented can be considered 'official'. For official information, please contact the city directly. No warranty is made with respect to the accuracy, completeness or usefulness of anything in this website. No liability is assumed by anyone associated with it for direct, indirect, special, or consequential damages resulting from the use or misuse of any of the information presented.